{"id":12822,"date":"2024-08-13T13:56:24","date_gmt":"2024-08-13T13:56:24","guid":{"rendered":"https:\/\/yonwine.com\/?page_id=12822"},"modified":"2026-04-13T20:31:00","modified_gmt":"2026-04-13T19:31:00","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/yonwine.com\/pt\/shipping-policy\/","title":{"rendered":"Pol\u00edtica de envio"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12822\" class=\"elementor elementor-12822\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8bd24e3 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"8bd24e3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aa3d02a\" data-id=\"aa3d02a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-875526e elementor-widget elementor-widget-heading\" data-id=\"875526e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TRANSPORTE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62d9f2d elementor-widget elementor-widget-heading\" data-id=\"62d9f2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacidade<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3468c18 elementor-widget elementor-widget-image\" data-id=\"3468c18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"509\" height=\"63\" src=\"https:\/\/yonwine.com\/wp-content\/uploads\/2023\/10\/separator_yon_red2.png\" class=\"attachment-large size-large wp-image-7619\" alt=\"\" srcset=\"https:\/\/yonwine.com\/wp-content\/uploads\/2023\/10\/separator_yon_red2.png 509w, https:\/\/yonwine.com\/wp-content\/uploads\/2023\/10\/separator_yon_red2-250x31.png 250w, https:\/\/yonwine.com\/wp-content\/uploads\/2023\/10\/separator_yon_red2-300x37.png 300w\" sizes=\"(max-width: 509px) 100vw, 509px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f4d9fe elementor-widget elementor-widget-text-editor\" data-id=\"9f4d9fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bem-vindo \u00e0 nossa aplica\u00e7\u00e3o de com\u00e9rcio eletr\u00f3nico de vinhos! Estamos empenhados em fornecer-lhe o melhor servi\u00e7o poss\u00edvel, incluindo um envio fi\u00e1vel e eficiente. Consulte a nossa pol\u00edtica de envio abaixo para obter informa\u00e7\u00f5es importantes sobre a entrega das suas encomendas:<\/p><h3>1. Destinos de expedi\u00e7\u00e3o<\/h3><p>Oferecemos envio internacional para uma grande variedade de pa\u00edses. Tenha em aten\u00e7\u00e3o que a disponibilidade de envio pode variar consoante a sua localiza\u00e7\u00e3o.<br \/>Para verificar se enviamos para o seu pa\u00eds, introduza o seu endere\u00e7o durante o processo de finaliza\u00e7\u00e3o da compra.<\/p><h3>2. Op\u00e7\u00f5es de envio e prazos de entrega<\/h3><p>Envio padr\u00e3o: Os prazos de entrega variam normalmente entre 2 e 8 semanas, consoante o destino.<br \/>Envio expresso: Dispon\u00edvel para destinos selecionados, com prazos de entrega que variam entre 3 e 10 dias \u00fateis.<br \/>Prazos de entrega: Tenha em aten\u00e7\u00e3o que os prazos de entrega s\u00e3o estimados e podem variar devido ao processamento alfandeg\u00e1rio, aos servi\u00e7os postais locais ou a outros factores fora do nosso controlo.<\/p><h3>3. Custos de transporte<\/h3><p>Os custos de envio s\u00e3o calculados com base no peso da encomenda, no m\u00e9todo de envio selecionado e no destino. O custo total de envio ser\u00e1 apresentado no checkout antes de confirmar a sua encomenda.<br \/>Envio gratuito: Podemos oferecer promo\u00e7\u00f5es de envio gratuito para destinos espec\u00edficos ou para encomendas que cumpram determinados crit\u00e9rios. Estas ofertas ser\u00e3o claramente indicadas na nossa aplica\u00e7\u00e3o.<\/p><h3>4. Alf\u00e2ndegas, direitos e impostos<\/h3><p>As encomendas enviadas internacionalmente podem estar sujeitas a direitos aduaneiros, impostos e outras taxas impostas pelo pa\u00eds de destino. Estes encargos s\u00e3o da responsabilidade do destinat\u00e1rio.<br \/>Recomendamos que consulte a sua est\u00e2ncia aduaneira local para obter mais informa\u00e7\u00f5es sobre eventuais encargos antes de efetuar a sua encomenda.<\/p><h3>5. Tempo de processamento da encomenda<\/h3><p>As encomendas s\u00e3o normalmente processadas no prazo de 2 a 5 dias \u00fateis ap\u00f3s a confirma\u00e7\u00e3o do pagamento. Durante os per\u00edodos de pico, os tempos de processamento podem ser ligeiramente mais longos.<br \/>Receber\u00e1 uma mensagem de correio eletr\u00f3nico de confirma\u00e7\u00e3o com informa\u00e7\u00f5es de rastreio assim que a sua encomenda for enviada.<\/p><h3>6. Seguimento da encomenda<\/h3><p>Depois de a encomenda ter sido enviada, receber\u00e1 um n\u00famero de seguimento por correio eletr\u00f3nico ou na aplica\u00e7\u00e3o. Pode utilizar este n\u00famero para acompanhar o progresso da sua entrega atrav\u00e9s do s\u00edtio Web da transportadora.<br \/>Tenha em aten\u00e7\u00e3o que as actualiza\u00e7\u00f5es do rastreio podem n\u00e3o ser imediatas e podem variar consoante o m\u00e9todo de envio e o destino.<\/p><h3>7. Restri\u00e7\u00f5es \u00e0 expedi\u00e7\u00e3o<\/h3><p>Certos produtos podem ser restringidos ou proibidos de serem enviados para determinados pa\u00edses devido a regulamentos locais (por exemplo, restri\u00e7\u00f5es \u00e0 importa\u00e7\u00e3o de \u00e1lcool). Se a sua encomenda incluir um artigo sujeito a restri\u00e7\u00f5es, notific\u00e1-lo-emos e forneceremos op\u00e7\u00f5es alternativas.<br \/>N\u00e3o efectuamos envios para caixas postais ou endere\u00e7os APO\/FPO.<\/p><h3>8. Remessas perdidas ou danificadas<\/h3><p>Se a sua encomenda se perder ou chegar danificada, contacte imediatamente a nossa equipa de apoio ao cliente. Trabalharemos com a transportadora para resolver o problema e garantir que recebe uma substitui\u00e7\u00e3o ou um reembolso, conforme adequado.<br \/>As reclama\u00e7\u00f5es relativas a envios perdidos ou danificados devem ser efectuadas no prazo de 14 dias a contar da data de entrega.<\/p><h3>9. Altera\u00e7\u00f5es de endere\u00e7o<\/h3><p>Se necessitar de alterar o endere\u00e7o de envio depois de efetuar uma encomenda, contacte-nos o mais rapidamente poss\u00edvel. Faremos o nosso melhor para satisfazer o seu pedido, mas n\u00e3o podemos garantir que as altera\u00e7\u00f5es possam ser efectuadas depois de a encomenda ter sido processada.<\/p><h3>10. Pacotes n\u00e3o entregues<\/h3><p>Se uma encomenda nos for devolvida como n\u00e3o podendo ser entregue devido a uma morada incorrecta, \u00e0 recusa de pagamento de taxas alfandeg\u00e1rias ou a outros motivos, entraremos em contacto com o cliente para organizar um novo envio. Poder\u00e3o ser aplicadas taxas de envio adicionais.<\/p><h3>11. Contactar-nos<\/h3><p>Para quaisquer quest\u00f5es ou preocupa\u00e7\u00f5es relativas \u00e0 nossa pol\u00edtica de envio, contacte a nossa equipa de apoio ao cliente atrav\u00e9s da aplica\u00e7\u00e3o. Estamos aqui para ajudar!<br \/>Obrigado por escolher a nossa aplica\u00e7\u00e3o para as suas compras de vinho. Comprometemo-nos a entregar a sua encomenda de forma segura e r\u00e1pida.<\/p><p><strong>Nota:<\/strong> Esta pol\u00edtica de envio est\u00e1 sujeita a altera\u00e7\u00f5es sem aviso pr\u00e9vio. Consulte esta p\u00e1gina regularmente para obter actualiza\u00e7\u00f5es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SHIPPING Policy Welcome to our wine e-commerce app! We are committed to providing you with the best service possible, including reliable and efficient shipping. Please review our shipping policy below for important information regarding the delivery of your orders: 1. Shipping Destinations We offer international shipping to a wide range of countries. Please note that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7027,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-12822","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy - Yon Wine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yonwine.com\/pt\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - Yon Wine\" \/>\n<meta property=\"og:description\" content=\"SHIPPING Policy Welcome to our wine e-commerce app! We are committed to providing you with the best service possible, including reliable and efficient shipping. Please review our shipping policy below for important information regarding the delivery of your orders: 1. Shipping Destinations We offer international shipping to a wide range of countries. Please note that [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/yonwine.com\/pt\/shipping-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Yon Wine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/yonwine\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-13T19:31:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/yonwine.com\/wp-content\/uploads\/2023\/09\/Phone_User_Mockup_Yon-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1608\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@yon_wine\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/yonwine.com\\\/shipping-policy\\\/\",\"url\":\"https:\\\/\\\/yonwine.com\\\/shipping-policy\\\/\",\"name\":\"Shipping Policy - Yon Wine\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/yonwine.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/yonwine.com\\\/shipping-policy\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/yonwine.com\\\/shipping-policy\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/yonwine.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Phone_User_Mockup_Yon-scaled.jpg\",\"datePublished\":\"2024-08-13T13:56:24+00:00\",\"dateModified\":\"2026-04-13T19:31:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/yonwine.com\\\/shipping-policy\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/yonwine.com\\\/shipping-policy\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/yonwine.com\\\/shipping-policy\\\/#primaryimage\",\"url\":\"https:\\\/\\\/yonwine.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Phone_User_Mockup_Yon-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/yonwine.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Phone_User_Mockup_Yon-scaled.jpg\",\"width\":2560,\"height\":1608},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/yonwine.com\\\/shipping-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/yonwine.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shipping Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/yonwine.com\\\/#website\",\"url\":\"https:\\\/\\\/yonwine.com\\\/\",\"name\":\"Yon Wine\",\"description\":\"The intelligent wine app\",\"publisher\":{\"@id\":\"https:\\\/\\\/yonwine.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/yonwine.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/yonwine.com\\\/#organization\",\"name\":\"Yon Wine\",\"url\":\"https:\\\/\\\/yonwine.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/yonwine.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/yonwine.com\\\/wp-content\\\/uploads\\\/2021\\\/05\\\/PNG-1.png\",\"contentUrl\":\"https:\\\/\\\/yonwine.com\\\/wp-content\\\/uploads\\\/2021\\\/05\\\/PNG-1.png\",\"width\":1486,\"height\":686,\"caption\":\"Yon Wine\"},\"image\":{\"@id\":\"https:\\\/\\\/yonwine.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/yonwine\",\"https:\\\/\\\/x.com\\\/yon_wine\",\"https:\\\/\\\/www.instagram.com\\\/yon.wine\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/yonwine\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@yon-wine\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shipping Policy - Yon Wine","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/yonwine.com\/pt\/shipping-policy\/","og_locale":"pt_PT","og_type":"article","og_title":"Shipping Policy - Yon Wine","og_description":"SHIPPING Policy Welcome to our wine e-commerce app! We are committed to providing you with the best service possible, including reliable and efficient shipping. Please review our shipping policy below for important information regarding the delivery of your orders: 1. Shipping Destinations We offer international shipping to a wide range of countries. Please note that [&hellip;]","og_url":"https:\/\/yonwine.com\/pt\/shipping-policy\/","og_site_name":"Yon Wine","article_publisher":"https:\/\/www.facebook.com\/yonwine","article_modified_time":"2026-04-13T19:31:00+00:00","og_image":[{"width":2560,"height":1608,"url":"https:\/\/yonwine.com\/wp-content\/uploads\/2023\/09\/Phone_User_Mockup_Yon-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@yon_wine","twitter_misc":{"Tempo estimado de leitura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/yonwine.com\/shipping-policy\/","url":"https:\/\/yonwine.com\/shipping-policy\/","name":"Shipping Policy - Yon Wine","isPartOf":{"@id":"https:\/\/yonwine.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/yonwine.com\/shipping-policy\/#primaryimage"},"image":{"@id":"https:\/\/yonwine.com\/shipping-policy\/#primaryimage"},"thumbnailUrl":"https:\/\/yonwine.com\/wp-content\/uploads\/2023\/09\/Phone_User_Mockup_Yon-scaled.jpg","datePublished":"2024-08-13T13:56:24+00:00","dateModified":"2026-04-13T19:31:00+00:00","breadcrumb":{"@id":"https:\/\/yonwine.com\/shipping-policy\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/yonwine.com\/shipping-policy\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/yonwine.com\/shipping-policy\/#primaryimage","url":"https:\/\/yonwine.com\/wp-content\/uploads\/2023\/09\/Phone_User_Mockup_Yon-scaled.jpg","contentUrl":"https:\/\/yonwine.com\/wp-content\/uploads\/2023\/09\/Phone_User_Mockup_Yon-scaled.jpg","width":2560,"height":1608},{"@type":"BreadcrumbList","@id":"https:\/\/yonwine.com\/shipping-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/yonwine.com\/"},{"@type":"ListItem","position":2,"name":"Shipping Policy"}]},{"@type":"WebSite","@id":"https:\/\/yonwine.com\/#website","url":"https:\/\/yonwine.com\/","name":"Yon Wine","description":"A aplica\u00e7\u00e3o inteligente para vinhos","publisher":{"@id":"https:\/\/yonwine.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/yonwine.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/yonwine.com\/#organization","name":"Yon Wine","url":"https:\/\/yonwine.com\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/yonwine.com\/#\/schema\/logo\/image\/","url":"https:\/\/yonwine.com\/wp-content\/uploads\/2021\/05\/PNG-1.png","contentUrl":"https:\/\/yonwine.com\/wp-content\/uploads\/2021\/05\/PNG-1.png","width":1486,"height":686,"caption":"Yon Wine"},"image":{"@id":"https:\/\/yonwine.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/yonwine","https:\/\/x.com\/yon_wine","https:\/\/www.instagram.com\/yon.wine\/","https:\/\/www.linkedin.com\/company\/yonwine\/","https:\/\/www.youtube.com\/@yon-wine"]}]}},"_links":{"self":[{"href":"https:\/\/yonwine.com\/pt\/wp-json\/wp\/v2\/pages\/12822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yonwine.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yonwine.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yonwine.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yonwine.com\/pt\/wp-json\/wp\/v2\/comments?post=12822"}],"version-history":[{"count":10,"href":"https:\/\/yonwine.com\/pt\/wp-json\/wp\/v2\/pages\/12822\/revisions"}],"predecessor-version":[{"id":25034,"href":"https:\/\/yonwine.com\/pt\/wp-json\/wp\/v2\/pages\/12822\/revisions\/25034"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yonwine.com\/pt\/wp-json\/wp\/v2\/media\/7027"}],"wp:attachment":[{"href":"https:\/\/yonwine.com\/pt\/wp-json\/wp\/v2\/media?parent=12822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}