Under Law No. 144/2015 of September 8, we inform that, in the event of a dispute, the consumer may resort to a Consumer Alternative Dispute Resolution Entity.

The competent entity for the area of the company’s headquarters (Vila Real) is:

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
Website: www.ciab.pt
Email: geral@ciab.pt

Alternatively, you may contact:

CNIACC – National Center for Consumer Conflict Information and Arbitration
Website: www.cniacc.pt
Email: cniacc@fd.unl.pt

For more information, please consult the Consumer Portal at www.consumidor.pt.